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Hello everyone, I’m starting this message by apologizing for my poor English (I am French) and also by informing you that I am a newbie with Linux. I have a big problem with my NAS Helios64. At first, I thought this problem was caused by OMV. So I went to the OMV forum to explain my situation. I created the following topic: https://forum.openmediavault.org/index.php?thread/40252-many-problems-after-an-update/&pageNo=1 . There, a kind moderator (macom) asked me to enter some instructions to try to pinpoint the root of the problem. After giving him some outputs, he told me: "For me it looks like your SD card is dead." My installation is not on an SD card but on the eMMC chip of the Helios64. (I followed the Kobol wiki instructions exactly from here : https://wiki.kobol.io/helios64/install/emmc/ ) After that, my NAS has become unreachable. I can no longer log into the OMV Dashboard. I cannot reach the NAS by SSH either. I can just tell you that all the LED lights on the NAS are solid blue. No red diode on. Is the eMMC chip of my NAS dead? Is there a solution that would prevent me from losing all the data stored on the hard drives? (They are in RAID1 and they are encrypted with the OMV LUKS encryption plugin) (I have not made a data backup elsewhere ... I know, big mistake!) I thank in advance all those who will take the time to help me.
Hello, so we use Kobol 64 with OMV since 4 months, and no problem at all. Just yesterday, want to change Ethernet cable, correctly shutdown the Helios64 NAS, and impossible to start it again. Just have the right system light, but left LED no blinking, no information in the USBC terminal. For the "recovery", press the recovery button, and then press the power button, and the LED System don't light up. What can we do, format the system, and reinstall OMV with all parameters... Not really serious, ins't it ? Thank you for any help. Regard.
Setup: Helios64 with Armbian 20.08.8 Buster with Linux 4.4.213-rk3399. Will change to Linux 5.8 soon though. 5 x 8 TB drives. Not using battery. I’ve had this issue ever since beginning to use my Helios. It first happened when I tried building a RAID with OpenMediaVault: It would crash and reboot while building. Sometimes after only 10 minutes, sometimes after 8+ hours of working. The same is true for video transcoding nowadays: it will sometimes crash after a little while, sometimes after a few consecutive hours of working, but it will never be able to work much longer than 12 hours on such a task. Copying large files from the internet has a similar risk of crashing it. Also, it will not save the crash in the logs. For some reason, the timeframe when it crashed was always gone from the logs. Nowadays it’s even worse: My logs only go until December 11th and even if I clear them on the OMV interface, after the next reboot, they are there again and it refuses to log anything new. While the server is performing a demanding task, most figures in the ssh screen will be red: System Load at around 170%, CPU temp at 70°C etc. CPU usage on the OMV interface will be around 97%. At first I thought it was normal but a friend of mine told me servers should absolutely never reboot on their own; that this is an indication something is not right. My impression from the above-described behavior is that somehow my machine isn’t able to limit the amount of CPU used. I expected the server to become slower under more CPU stress, but instead it seems to not regulate well at all and overwork itself. Or maybe some part of the software/hardware is faulty and will randomly cause a crash. As you may have noticed, I’m rather new to a lot of things here. I have no idea how to even begin troubleshooting this so I’ll need some pointers from you. What could be the cause for this and what tests can I do to narrow it down?