HDD 3 Error LED lights up, no console output.


Protxch

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So I got my Helios64 today, built it with 2 drives, a Adata SSD on the M.2 and 2 Seagates on SATA 1 and 2. But whenever I want to boot it up, the internal blue system LED lights up + System Rail power (UPS installed) with all activity LEDs and HDD error 3 instantly with no delay. There is no Console output and nothing is to be heard spinning up. When building I noticed the cable harness having the same length for connectors 2 and 3 where 3 is too short for zip tie-ing. 

 

Help is greatly appreciated.

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On 11/22/2020 at 11:19 AM, Protxch said:

When building I noticed the cable harness having the same length for connectors 2 and 3 where 3 is too short for zip tie-ing. 

 

Hmmm could be a manufacturing mistake on the harness cable. You can contact us to support@kobol.io in order to request a harness replacement.

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