Julien Michel Posted December 15, 2020 Share Posted December 15, 2020 After installing the hardware and software, my hdd 1 is inactive. I swapped my disk 1 and 5, 1 is still inactive. I checked my connections in the box but I don't see any problems. Could this be due to a software error? 1 Quote Link to comment Share on other sites More sharing options...
Werner Posted December 15, 2020 Share Posted December 15, 2020 Do you use M.2 slot? That one is shared with a sata slot. Cannot use both. 0 Quote Link to comment Share on other sites More sharing options...
barnumbirr Posted December 15, 2020 Share Posted December 15, 2020 From the wiki: Quote The M.2 SATA bus is shared with SATA Port 1, therefore if you install an M.2 SATA SSD card, SATA Port 1 (J3) will automatically get disabled. Source: https://wiki.kobol.io/helios64/sata/#sata-controller-diagram 0 Quote Link to comment Share on other sites More sharing options...
gprovost Posted December 16, 2020 Share Posted December 16, 2020 @Julien Michel Could you try to swap SATA port 1 and port 2 on board then check if now the HDD slot that has issue is slot 2 ? This way we can narrow down the issue. 0 Quote Link to comment Share on other sites More sharing options...
magostinelli Posted December 18, 2020 Share Posted December 18, 2020 I had a similar problem, I worte the following to the kobol support: The problem is the thread hole that is not done very well, and the screw does'nt enter easily. I tighten very hard the screw with hexagon head, this one: https://wiki.kobol.io/helios64/img/kit/assembly_pic30.png And now all the trays is working. 0 Quote Link to comment Share on other sites More sharing options...
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