[Helios64 Support]

9 hours ago, wurmfood said:

I'm having a problem where ata5 on my device isn't responding. From dmesg I get the following:

[    3.499599] ata1: SATA link down (SStatus 0 SControl 300)
[    3.811439] ata2: SATA link down (SStatus 0 SControl 300)
[    4.123422] ata3: SATA link down (SStatus 0 SControl 300)
[    4.435415] ata4: SATA link down (SStatus 0 SControl 300)
[    4.747416] ata5: SATA link down (SStatus 0 SControl 300)
[    5.461077] ata5: SATA link down (SStatus 0 SControl 300)
[    6.185068] ata5: SATA link down (SStatus 0 SControl 300)
[    6.913043] ata5: SATA link down (SStatus 0 SControl 300)
[    7.637054] ata5: SATA link down (SStatus 0 SControl 300)
[    8.361129] ata5: SATA link down (SStatus 0 SControl 300)
[    9.081132] ata5: SATA link down (SStatus 0 SControl 300)
[    9.805046] ata5: SATA link down (SStatus 0 SControl 300)
[   10.517028] ata5: SATA link down (SStatus 0 SControl 300)
[   11.237033] ata5: SATA link down (SStatus 0 SControl 300)
[   11.952977] ata5: SATA link down (SStatus 0 SControl 300)
[   12.677074] ata5: SATA link down (SStatus 0 SControl 300)

 

That will keep going as long as I have a drive plugged into ata5. However, the same drive plugged into any other spot works just fine. To help narrow down the problem, I disconnected the SATA cables from spots 4 and 5 and switched them. Now spot 5 (plugged into 4) works. It looks like it's not a problem with the connection or the drive, but rather with the ata5 connection on the board. Any ideas on what I should do?

 

I'm having the same issue with SATA 2 port.
 

Spoiler

[    3.995846] ata2: SATA link down (SStatus 0 SControl 300)
[  610.677957] ata2: SATA link down (SStatus 0 SControl 300)
[  616.008066] ata2: SATA link down (SStatus 0 SControl 300)
[  621.383941] ata2: SATA link down (SStatus 0 SControl 300)
[ 8270.418638] ata2: SATA link down (SStatus 0 SControl 300)
[ 8275.824876] ata2: SATA link down (SStatus 0 SControl 300)
[ 8281.200684] ata2: SATA link down (SStatus 0 SControl 300)
[10315.187401] ata2: SATA link down (SStatus 0 SControl 300)

 

Disk is absolutely fine. Could the port be blown?