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				 hatschi1000 got a reaction from devman in Helios4 Support hatschi1000 got a reaction from devman in Helios4 Support
 Talking about anecdotes: Some of you might remember the issue of booting my helios4 with 2 HGST Deskstar HDDs I had approx. half a year ago (https://forum.armbian.com/topic/6033-helios4-support/?do=findComment&comment=57981).
 After we weren't able to find a solution on why the specific problem appeared here on the forum, I got in contact with @gprovost directly and after some back and forth messaging he kindly asked for the defective board to be sent back to Singapore. Soon after I received a fixed board back with which the problem did not appear anymore.
 Right now I'm still tinkering around my setup (2x2TB HDD in btrfs-RAID1 underneath OMV4 with (at some point at least) an automated offsite backup using btrfs-snapshots), without having had any significant problems - a big thumbs up to @gprovost and the entire helios team for the straightforward communication and flawless exchange of the faulty carrier board.
 
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				 hatschi1000 got a reaction from gprovost in Helios4 Support hatschi1000 got a reaction from gprovost in Helios4 Support
 Talking about anecdotes: Some of you might remember the issue of booting my helios4 with 2 HGST Deskstar HDDs I had approx. half a year ago (https://forum.armbian.com/topic/6033-helios4-support/?do=findComment&comment=57981).
 After we weren't able to find a solution on why the specific problem appeared here on the forum, I got in contact with @gprovost directly and after some back and forth messaging he kindly asked for the defective board to be sent back to Singapore. Soon after I received a fixed board back with which the problem did not appear anymore.
 Right now I'm still tinkering around my setup (2x2TB HDD in btrfs-RAID1 underneath OMV4 with (at some point at least) an automated offsite backup using btrfs-snapshots), without having had any significant problems - a big thumbs up to @gprovost and the entire helios team for the straightforward communication and flawless exchange of the faulty carrier board.
 

