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USB 3.2 gen 2x2 4TB SSD drive unrecognized


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Hi,

 

I tried to connect an external USB 3.2 gen 2x2 4TB SSD drive to the only USB-C port available on the Rockpro64, but it's not recognized.

 

I don't know if I need to install some packages for it to work?

 

Any help would be very appreciated!

 

I am on Ubuntu Jammy based Armbian: 6.1.63-current-rockchip64 #1 SMP PREEMPT Mon Nov 20 10:52:19 UTC 2023 aarch64 aarch64 aarch64 GNU/Linux

 

It works well with the same cable on a Macbook Pro.

 

Kind regards,

Baptiste

 

dmesg
[    4.879030] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[    4.880111] [drm] Initialized panfrost 1.2.0 20180908 for ff9a0000.gpu on minor 1
[    5.779194] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[    5.779596] usb usb1-port1: attempt power cycle
[    6.755189] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[    7.655190] usb usb1-port1: Cannot enable. Maybe the USB cable is bad?
[    7.655590] usb usb1-port1: unable to enumerate USB device

 

sudo lsusb -t
/:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
/:  Bus 07.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M
/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M

 

 

 

Edited by Baptiste
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