My Tinkerboard doesn't connect to my laptop

[beckahmaria]

Hi, 

My PC doesn't recognize my tinkerboard S. Would this be a problem with my tinkerboard or my PC setup? 

The red led is on when I connect the power cable. 

A USB-C cable connects the tinkerboard to the PC. 

 

However, the PC gives no response when the USB-C cable is plugged in nor do I see anything under device manager indicating a COM port connection.  

Any feedback would be appreciated. 

 

Thank you.

[Werner]

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