Radxa Zero 3E detecting USB 3.0 hub as only USB 2.0 on Armbian Debian 12 Bookworm Server

[Rencat]

I have connected USB 3.0 4 port hub to the type c of my radxa zero 3E but lsusb -t shows the hub is only on USB 2.0 as 480M.

 

/:  Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M
/:  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 5000M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M

 

and lsusb output

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

 

i checked the same hub with my windows labtop i was able to achieve USB 3.0 read and write speeds.

 

kindly guide me how to make the hub detect as USB 3.0 on armbain debian 12 Bookworm Server.

[Werner]

Providing logs with 

armbianmonitor -u

 helps with troubleshooting and significantly raises chances that issue gets addressed.

[Rencat]

https://paste.armbian.com/zajugozolo

 

kindly check above link for the log 

[NixiElectra]

I'm also face the same issue with USB Gigabit Ethernet on Zero 3W.

 

https://paste.armbian.com/ozatawamaf

 

Edited October 3, 2024 by NixiElectra

[ulolol lyfz]

I have the exact same issue on Radxa 3E 2GB model.  

I installed Armbian but the 2nd port (labelled usb3) only runs my external SSD in usb2 speeds.  

The same issue was faced on dietpi as well, which is why I stopped using that, but same issue here as well.