usb keyboard/mouse not recognized

[bri]

Hello,

 

I just installed Vanilla jessie desktop on SD for cubietruck, it boots well to the desktop but I cannot use usb mouse neither the usb keyboard.

WHen it boots it says starting USB...

USB0: USB EHCI 1.00

...

scanning bus 0 for devices... 1 USB Device(s) found

scanning bus 2 for devices... 1 USB Device(s) found

 

then boots normally to desktop. Is there a pacakge to install?

Thanks.

[wildcat_paris]

please, may you provide to begin

# lsusb

# lsusb -t

[bri]

Hi,

 

lsusb
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 

lsusb -t
  Bus 05.Port 1: Dev 1, Class=root_hub, Driver=musb-hdrc/1p, 480M 

  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ohci-platform/1p, 12M
  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M
  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-platform/1p, 480M

 

I also did

apt-get update 

apt-get upgrade

reboot

 

[bri]

I also get this on boot:
 

starting USB...
USB0:   USB EHCI 1.00
USB1:   USB OHCI 1.0
USB2:   USB EHCI 1.00
USB3:   USB OHCI 1.0
scanning bus 0 for devices... 1 USB Device(s) found
scanning bus 2 for devices... 1 USB Device(s) found
scanning bus 1 for devices... 1 USB Device(s) found
scanning bus 3 for devices... ERROR:  USB-error: DEVICENOTRESPONDING: Device did not respond to token (IN) or did
not provide a handshake (OUT) (5)
ERROR: USB-error: DEVICENOTRESPONDING: Device did not respond to token (IN) or did
not provide a handshake (OUT) (5)
unable to get device descriptor (error=-1)
1 USB Device(s) found
 

[slinde]

It should work without installing something. For some reason the keyboard and mouse are not detected.

Do they work on another computer? Check your USB cables and USB-hub if you use any.

[Igor]

How do you power the board? Power connector? What kind of power supply?

[bri]

Hi,

 

I was using the USB port to power the cubietruck. I found an old AC adaptor from the minidisc era... and everything works fine! Good guess Igor.

Thanks everyone for your help.

I can have fun with armbian now!

[wildcat_paris]

@Igor

 

can't we add an auto reply on the forum based on keywords "usb" or "boot", etc. : "How do you power the board? Power connector? What kind of power supply?" or a more passionate version using *our* Thomas' style of writing

[Igor]

I added this text to the download page:

• Make sure you power the board via power connector otherwise your USB devices won’t be powered

Now we have a justification to be mad at people not reading a thing 

[tkaiser]

Now we have a justification to be mad at people not reading a thing 

 

And we'll do it wrong this way. Adding even more contents to the download page is wrong (the whole download page approach is wrong in the meantime -- it was great in the beginning since people could figure out easily why "Igor's images" were outstanding but times have changed).

 

We know that most people are scared by amounts of text exceeding the length of an average tweet -- they're simply too scared to read anything when it's too much text. By providing huge amounts of text on the download page we therefore prevent people reading the relevant stuff (good SD card, power requirements, how to unpack image, how to burn -- it's just that, everything else is irrelevant here)

 

My hope with improved documentation was that instead of taking the time to answer forum threads we simply add another line to the relevant portion of the 'power requirements' chapter in our docs. Where we explain briefly the basics, the symptoms when power supply is insufficient, the drawbacks of some power connectors and where to look for (AWG ratings of USB cables for example with a link to the voltage drops) and device specific stuff like this (same applies to BPi M2 for example: when powered through Micro USB two of the 4 USB ports there won't work).

 

We still fail horribly at documentation since we provide irrelevant portions at locations where this prevents people from reading the relevant stuff and we still don't get that we (all) should constantly try to improve the real documentation (the relevant chapters accessible from the download page via permalinks)