meymarce Posted July 25, 2021 Posted July 25, 2021 @RockBian yeah that is the set. However the seller I ordered from is no longer there. The best offer right now is this https://www.aliexpress.com/item/4000168090307.html However your error is a different one and I cannot see the reset of the SATA connection but if you FS goes into read-only that may indicate another issue. Did the drive in slot 4 work after all? Cause some people had slot 4/5 resp. 1/2 depending how you count (the two that share power) fail completely. If you wanna exchange the cables though: the power os from the original harness, I cut of the data connection part using a separation disk on a rotary tool (Dremel like). 0 Quote
RockBian Posted July 26, 2021 Posted July 26, 2021 On 7/25/2021 at 4:40 PM, meymarce said: However your error is a different one and I cannot see the reset of the SATA connection but if you FS goes into read-only that may indicate another issue. ? The problem begins with a READ FPDMA QUEUED error, and ends with a ro filesystem due to an I/O errors. The result may be different (maybe due to no raid/zfs), but the source looks the same to me. On 7/25/2021 at 4:40 PM, meymarce said: Did the drive in slot 4 work after all? It worked for 8 months without problems, and now it works fine in slot 3. (Where slot 1 is the farthest from the mobo) On 7/25/2021 at 4:40 PM, meymarce said: If you wanna exchange the cables though: the power os from the original harness, I cut of the data connection part using a separation disk on a rotary tool (Dremel like). And solder it on the power connectors of the new cables? Hm. I hoped for a simpler solution. 0 Quote
meymarce Posted July 26, 2021 Posted July 26, 2021 3 hours ago, RockBian said: And solder it on the power connectors of the new cables? Hm. I hoped for a simpler solution. Nah, no soldering involved. Just cut of the data part of the connector. It destroys that bit irreversibly, but then you are just left with the power connector and you can plug that on the back of new connector I took the assembly image from the wiki and used my amazing paint.net skills to draw lines where to cut; just make sure you leave the power connector intact 0 Quote
ShadowDance Posted July 26, 2021 Author Posted July 26, 2021 46 minutes ago, RockBian said: ? The problem begins with a READ FPDMA QUEUED error, and ends with a ro filesystem due to an I/O errors. The result may be different (maybe due to no raid/zfs), but the source looks the same to me. It does look like the same issue to me and filesystem does not matter, these SATA errors can present themselves simply by reading the disk. And as a result, filesystem corruption is not unexpected, ZFS does protect us from it though. But it can’t be discounted that this could be a disk error as well, perhaps it’s nearing its end-of-life. Which brand / model of disk do you have? 0 Quote
RockBian Posted July 26, 2021 Posted July 26, 2021 1 hour ago, ShadowDance said: Which brand / model of disk do you have? # smartctl -a /dev/sdb smartctl 6.6 2017-11-05 r4594 [aarch64-linux-5.10.35-rockchip64] (local build) Copyright (C) 2002-17, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Device Model: TOSHIBA HDWD240 Serial Number: Z9J1S0I9S5HH LU WWN Device Id: 5 000039 9b560c2c2 Firmware Version: KQ000A User Capacity: 4,000,787,030,016 bytes [4.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Form Factor: 3.5 inches Device is: Not in smartctl database [for details use: -P showall] ATA Version is: ACS-3 T13/2161-D revision 5 SATA Version is: SATA 3.3, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Mon Jul 26 22:46:35 2021 CEST SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 120) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 502) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 2 Throughput_Performance 0x0005 100 100 050 Pre-fail Offline - 0 3 Spin_Up_Time 0x0027 100 100 001 Pre-fail Always - 8060 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 62 5 Reallocated_Sector_Ct 0x0033 100 100 050 Pre-fail Always - 0 7 Seek_Error_Rate 0x000b 100 100 050 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 100 100 050 Pre-fail Offline - 0 9 Power_On_Hours 0x0032 078 078 000 Old_age Always - 8809 10 Spin_Retry_Count 0x0033 101 100 030 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 10 191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 1 192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 2 193 Load_Cycle_Count 0x0032 100 100 000 Old_age Always - 244 194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 18 (Min/Max 12/31) 196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 253 000 Old_age Always - 0 220 Disk_Shift 0x0002 100 100 000 Old_age Always - 0 222 Loaded_Hours 0x0032 099 099 000 Old_age Always - 562 223 Load_Retry_Count 0x0032 100 100 000 Old_age Always - 0 224 Load_Friction 0x0022 100 100 000 Old_age Always - 0 226 Load-in_Time 0x0026 100 100 000 Old_age Always - 803 240 Head_Flying_Hours 0x0001 100 100 001 Pre-fail Offline - 0 SMART Error Log Version: 1 ATA Error Count: 3 CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 3 occurred at disk power-on lifetime: 8764 hours (365 days + 4 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 41 98 28 0e c0 40 Error: UNC at LBA = 0x00c00e28 = 12586536 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 28 98 10 0e c0 40 00 22d+20:33:25.353 READ FPDMA QUEUED ef 10 02 00 00 00 a0 00 22d+20:33:25.353 SET FEATURES [Enable SATA feature] 27 00 00 00 00 00 e0 00 22d+20:33:25.352 READ NATIVE MAX ADDRESS EXT [OBS-ACS-3] ec 00 00 00 00 00 a0 00 22d+20:33:25.352 IDENTIFY DEVICE ef 03 45 00 00 00 a0 00 22d+20:33:25.351 SET FEATURES [Set transfer mode] Error 2 occurred at disk power-on lifetime: 8764 hours (365 days + 4 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 41 28 08 0e c0 40 Error: UNC at LBA = 0x00c00e08 = 12586504 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 30 28 08 0e c0 40 00 22d+20:33:22.242 READ FPDMA QUEUED 60 08 20 60 0d c1 40 00 22d+20:33:22.241 READ FPDMA QUEUED 60 08 18 78 0d c1 40 00 22d+20:33:22.240 READ FPDMA QUEUED 60 08 10 70 0d c1 40 00 22d+20:33:22.239 READ FPDMA QUEUED 60 08 08 68 0d c1 40 00 22d+20:33:22.238 READ FPDMA QUEUED Error 1 occurred at disk power-on lifetime: 8764 hours (365 days + 4 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 41 28 00 0d c0 40 Error: UNC at LBA = 0x00c00d00 = 12586240 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 08 28 00 0d c0 40 00 22d+20:32:39.403 READ FPDMA QUEUED 60 08 20 80 08 c0 40 00 22d+20:32:39.292 READ FPDMA QUEUED 60 08 18 10 17 01 40 00 22d+20:32:39.291 READ FPDMA QUEUED 60 08 10 08 17 01 40 00 22d+20:32:39.290 READ FPDMA QUEUED 60 08 08 f8 16 01 40 00 22d+20:32:39.289 READ FPDMA QUEUED SMART Self-test log structure revision number 1 No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. 0 Quote
ShadowDance Posted July 31, 2021 Author Posted July 31, 2021 @RockBian hmm, that output look more like there's a problem with the disk itself. At least none of the SATA errors I've experienced have been logged by the disks themselves, but could be difference in manufacturers. I'd recommend running a short and a long scan (via smartctl) on the disk. 0 Quote
RockBian Posted August 4, 2021 Posted August 4, 2021 @ShadowDance SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 8990 - # 2 Extended offline Aborted by host 90% 8974 - # 3 Extended offline Aborted by host 90% 8945 - # 4 Short offline Completed without error 00% 8944 - It took some time to get the extended offline test completed. Turns out that hdidle aborts it. Anyway, both tests completed without errors, so it seems nothing is wrong with the disk, as the attributes already suggested. As I can't find a clear description what 'READ FPDMA QUEUED' actually means, I can't say if it's normal that both sides of the SATA bus can detect this error at the same time. 0 Quote
RockBian Posted August 24, 2021 Posted August 24, 2021 Yesterday I got a mail from my Kobol that a backup failed, 'mount: /mnt/backup: can't read superblock on /dev/sdb1.'. According to smartctl the disk died. So I ordered a new disk, (a WD red), and today I have put it in the Kobol (hotplug is a bless), in the same slot where the Toshiba was located. The backup is running, and so far no problems. The problem is, I put the old disk in another box, (a Netgear 104 running Debian), and it's perfectly healthy. At the moment I'm stressing it by running a grep on all files on it (around 1TB), but nothing in dmesg. I used that disk for creating snapshot backups of 2 different sources, one local and one remote, once a week. When looking in dmesg I can see that all backups since beginning this month had a number of 'READ FPDMA QUEUED' errors, followed by a 'hard resetting link', yet all backups succeeded, until yesterday. I'm wondering if it can be a disk incompatibility problem. But in that case it is strange that it worked without problems for half a year. 0 Quote
meymarce Posted August 26, 2021 Posted August 26, 2021 That sounds now very much like the SATA issues. Source is still unknown apart from the data cables. I could also imagine (hardware noob here) that it may depend on the drive and power draw and signal quality. So maybe the WD is has a better signal quality. 0 Quote
manman Posted November 22, 2021 Posted November 22, 2021 (edited) I've bought a molex power cable to use with the new sata cable. But i've not found a sata power cable 8pin(6+2) with the capacitors that came with Helio64. Do you think that will work? or It's better to destroy the sata data cable of original cable as @meymarce described? I'm hoping that this will work. It's sad that we cannot have some spare basic parts of the Helios64 I've bought the following expansion cable to use with the original Helio64 power molex cable 8pin(4+4) Now my helios64 came back to life =D I was able to complete rebuild the Raid6 and it's working like a charm. The problem is that now I have a lot of cables on the case that was difficult to find an arrangement in a way that I was able to close the case with the fans. The @meymarce solution on splitting the cable is better if you are able to do with confidence not to destroy the power cable.: Thanks! Edited November 26, 2021 by manman Update cables that works 0 Quote
Heisath Posted November 23, 2021 Posted November 23, 2021 The power cable you bought probably will not work. Check the pinout and connections + voltages. Compare with Helios64 here: https://wiki.kobol.io/helios64/sata/#hdd-power https://wiki.kobol.io/helios64/sata/#j8-pinout https://wiki.kobol.io/helios64/sata/#hddssd-harness 0 Quote
BipBip1981 Posted November 25, 2021 Posted November 25, 2021 Hi, I have same problem with WD Red 8to (WDC WD80EFBX-68AZZN0). In slot 3 Depend of drive, some are more or less sensible Best configuration without or (with less) error (i test again...) is: slot 1: WDC WD80EFAX-68KNBN0 slot 2: WDC WD80EFAX-68KNBN0 slot 3: TS256GSSD370S slot 4: WDC WD80EFBX-68AZZN0 slot 5: WDC WD80EFBX-68AZZN0 harddrive in slot 5 was in slot 3 before and i had: 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 11 in: Error 11 occurred at disk power-on lifetime: 46 hours (1 days + 22 hours) Bye. 0 Quote
meymarce Posted November 25, 2021 Posted November 25, 2021 @BipBip1981 how is that related to the original problem? Looks to me like you get SMART warnings cause the disk is failing. 0 Quote
ShadowDance Posted November 25, 2021 Author Posted November 25, 2021 @meymarce it’s most likely related, and not due to bad disks. All my disks have received a bunch of UDMA_CRC_Error_Count due to the Helios. I’ve since completely stopped using the Helios and put the same disks inside an ASUSTOR. Zero issues. Basically don’t put WD REDs in a Helios, or be prepared to have a bad time, heh. 0 Quote
RockBian Posted November 27, 2021 Posted November 27, 2021 On 11/25/2021 at 10:05 PM, ShadowDance said: Basically don’t put WD REDs in a Helios, or be prepared to have a bad time, heh. As you can read earlier in this thread I had a Toshiba which after half a year acted up in a Helios, while it run fine in another NAS, It's exchanged by a WD Red which is going strong since then. (But it didn't last six months, so far). 0 Quote
ShadowDance Posted November 27, 2021 Author Posted November 27, 2021 @RockBian it wasn’t my intention to color the issue black and white. My statement was based on that most user accounts have been from users of WD REDs. I personally believe this issue is far more prevalent than made out in this thread. It’s simply that triggering the issue may require time and the right kind of workload. So either people don’t trigger the issue or they may not even notice it unless they’re checking system logs. I hope your new disks work out for you. Either way, I never tried any other disks in my Helios and probably never will considering there’s no further development and Armbian used to break seemingly every other day (a while back). 0 Quote
manman Posted January 18, 2022 Posted January 18, 2022 On 11/22/2021 at 11:05 AM, manman said: I've bought a molex power cable to use with the new sata cable. But i've not found a sata power cable 8pin(6+2) with the capacitors that came with Helio64. Do you think that will work? or It's better to destroy the sata data cable of original cable as @meymarce described? I'm hoping that this will work. It's sad that we cannot have some spare basic parts of the Helios64 I've bought the following expansion cable to use with the original Helio64 power molex cable 8pin(4+4) Now my helios64 came back to life =D I was able to complete rebuild the Raid6 and it's working like a charm. The problem is that now I have a lot of cables on the case that was difficult to find an arrangement in a way that I was able to close the case with the fans. The @meymarce solution on splitting the cable is better if you are able to do with confidence not to destroy the power cable.: Thanks! UPDATE: Even changing the cables, the disks keep failing over time. I wasn't able to have my NAS running more than a day or two without a failure on the disks. After buying an APC UPS with Boost and Trim Automatic Voltage Regulation (AVR), my NAS is now running without any failure over more than a week! So the problem was the unstable energy in my house. Maybe I'll try to put back the original ones to see if it works. 3 Quote
RockBian Posted January 19, 2022 Posted January 19, 2022 @manman Do you have the build-in UPS? 0 Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.