5 5
chwe

Improve 'Support over Forum' situation

Recommended Posts

@Igor, any news on that front:

 

On 2/12/2019 at 9:43 PM, guidol said:

since weeks I have to "mouseover" or click on User-Icons and "Like"-Numbers to see whats behind.
As I did remember right it was shown without that every time (like who did like or the User-Statistics).

There was more information that was visible on the left hand below the users avatar, can make that come back ?
how many posts and I can't remember others... tried archive.org to look at it but there is no chat of the forum available

 

Share this post


Link to post
Share on other sites
19 minutes ago, Tido said:

There was more information that was visible on the left hand below the users avatar, can make that come back ?
how many posts and I can't remember others... tried archive.org to look at it but there is no chat of the forum available


This was removed by purpose - topic post count should not relate on anything. Forum reputation is shown on default theme, while its not on "armbian" theme. This should be aligned. 

Content counts, especially in technical forums as ours.

Share this post


Link to post
Share on other sites

I'm happy with the removing of the post-/like-count. Seriously, it doesn't matter. Often newbies get a like if they do their best to provide as much information as possible to see what's wrong on their SBC. It' not that I only like stuff written by 'PROs'..

 

I still fail to quote stuff from the last page..  but well..

Quote

Renaming section "Technical support" to "Bug tracker" (leave restrictions as is)

It's not only a bug tracker... But a proper naming for it won't be as easy..

 

Quote

Merging "Common issues" with "Peer to peer" and place under "Community forums" section

and where do we collect stuff which happens due to armbian-tweaks.. E.g. log2ram did some trouble in the past (still does?).. It was a armbian related issue but neither SoC specific nor is community forums the right place for it. Maybe in development but not sure about it.

 

Quote

or move "SD card and power supply" one level up and rename to "Board doesn't boot"    

not really.. they boot sometimes but aren't stable.. The SD card and power supply is somehow a wall of shame collection of all those issues which turned out to be powersupply related.. So that people in the future have some evidence  if we claim that it's likely a issue related to one of those... Maybe place it under the subforum 'can't access my SBC'.. Sometimes they boot but SSH, HDMI whatever is broken and only USB-UART would work (something people coming from the RPi world likely never used)..

Quote

Move NXP and Armada A388/A3700 under "Other supported boards"

not the most active sub-forum but I think overall those boards are often for 'more skilled' people.. I don't see a need to mix them with the 'left-over'...

Share this post


Link to post
Share on other sites
5 hours ago, chwe said:

It's not only a bug tracker... But a proper naming for it won't be as easy..


Yes, I am aware. Let's try to find a better description: "Board troubles" "Board hardware issues" "Hardware issues" "Low level" ... ?

 

5 hours ago, chwe said:

and where do we collect stuff which happens due to armbian-tweaks.


In common stuff? Difference between armbian-ramlog and systemd trouble is that in 1st case we try to fix it and in second: do nothing or remind people to better ask around, at Ubuntu / Debian bug list.

 

5 hours ago, chwe said:

Maybe in development but not sure about it.


That's another thing to discuss. How to clearly distinguish "Board troubles" and development. When trouble is treated as development? Do we need "development" and "Armbian build framework".
 

5 hours ago, chwe said:

Maybe place it under the subforum 'can't access my SBC'.. Sometimes they boot but SSH, HDMI whatever is broken and only USB-UART would work (something people coming from the RPi world likely never used)..

 

Renaming "First aid" to "Can't access my board"? And renaming "Board doesn't start" back to "SD card and power supply"?

 

5 hours ago, chwe said:

I don't see a need to mix them with the 'left-over'...


O.K.

Share this post


Link to post
Share on other sites

What about an sub-forum called 'from users for users' inside it would have 'reviews' 'tutorials' 'hardware hacks' 'linux/debian/ubuntu related questions' placed in community.

 

armbian build framework is a question.. do we want to deal with them on the bug-tracker from github or here, I'm open for both ideas but it should have a 'default' maybe bugtracker for bugs and forum for enhancements or keep the forum as archive/annotation place (where someone shows links to related discussions happening on github) and discuss enhancements also on the bugtracker (with tags).

 

development forum is misused anyway (rk3399 looks more like H3 forum from one year ago) maybe just move them to the uper part but label H6 and rk3399 as wip (WIP RK3399) with a pinned thread in the beginnings that we don't feel those SoCs are ready yet (people won't read it anyway but there's not much a difference to the current situation). For the 'board bring up' we still need dev. forum. and at least for every new SoC a board bring up thread is IMO mandatory (actually for every board - but I don't think this will ever work).

 

1 hour ago, Igor said:
6 hours ago, chwe said:

Maybe place it under the subforum 'can't access my SBC'.. Sometimes they boot but SSH, HDMI whatever is broken and only USB-UART would work (something people coming from the RPi world likely never used)..

  

Renaming "First aid" to "Can't access my board"? And renaming "Board doesn't start" back to "SD card and power supply"?

IMO the current naming isn't good, but I don't have that many good ideas at the moment..

Share this post


Link to post
Share on other sites
21 hours ago, Igor said:

topic post count should not relate on anything

it depends on the angle you look at it, it shows whether this is the first time or a regular writer in the forum. How the individual takes its measure from this information is up to the individual and shouldn't be censored ((I have to smile while writing that) I know I can look it up in his profile, but I am lazy). Other forums have that too, so we shouldn't hide it, I think.

 

 

Share this post


Link to post
Share on other sites

It's not about censorship.. as you said you can look it up.. Normally you remember girls & guys being 'more often' here.. For me, text matters more than 'post count' or 'like count'.. (in fact the other two don't matter at all).  Remember this post here?

 

It was his first one cause I remember that I unlocked it... :lol: You can have a lot of experience (even on armbian) without posting here.. just by reading.. *random number of likes* just shows that someone is maybe longer here or longer recognized doesn't mean s/he's more experienced.. Just spends more time here.. :D:ph34r:

 

Share this post


Link to post
Share on other sites
1 hour ago, chwe said:

*random number of likes* just shows that someone is maybe longer here or longer recognized doesn't mean s/he's more experienced.. Just spends more time here.

I know and I understand your point, but you and Igor lack of understanding my point ;-)

Share this post


Link to post
Share on other sites
On 2/14/2019 at 9:08 PM, chwe said:

What about an sub-forum called 'from users for users' inside it would have 'reviews' 'tutorials' 'hardware hacks' 'linux/debian/ubuntu related questions' placed in community.


You mean inside "Community forums" section? I don't quite get this. 

Let's "visualize". Mark inside how do you mean:

Spoiler

First aid

    Board doesn't start             When your board doesn't start at all, behave very strange or dies without apparent reason

Bug tracker

Allwinner A20                    Olimex Lime 2, Cubieboard 3, Bananapi M1
Allwinner H2 & H3                Orangepi One, Lite, PC, PC+, Zero, Zero+ 2 H3; Banana Pi M2+; NanoPi Air, Neo, Duo
Allwinner H5 & A64                Pinebook, Olimex Teres, Olinuxino A64, Orange Pi PC2, Zero+ 2 H5, Prime, Win; NanoPi Neo 2, Neo+ 2, M1 Plus 2, FriendlyElec K1+
Armada A388, A3700                Clearfog base & pro, Helios4, Espressobin
Amlogic S905(x)                    Odroid C2, Le Potato, FriendlyElec K2
NXP (Freescale)                    Cubox-i; Hummingboard / Gate & Edge
Rockchip 3288 & 3328                Tinkerboard / S, Rock64
Other supported boards                Odroid XU3/XU4/HC1, Nanopi Fire3, Nanopc T3/T3'+

Community forums

Common issues                    Hardware independent troubleshooting
Peer to peer technical support            Armbian support ended or never existed - 3rd party boards and external hardware
    Reviews   
    Research guides & tutorials   
    Hardware hacks

TV boxes                    All kind of ARM based TV boxes
General chit chat                Mingle and discuss whatever you want!

Development

    Allwinner H6                Pine H64; Orange Pi One+, Lite2, 3
    Rockchip 3399                Nanopi Neo4, M4, NanoPC T4, Rock64PRO, Firefly RK3399, Rock Pi4
    Development                Kernel, patches, hints, image building
        Private
        Board Bring Up
        Armbian build framework

 

On 2/14/2019 at 9:08 PM, chwe said:

armbian build framework is a question


For RK3399 I add this to the forum rules:

RK3399 board support is WIP, "for testing only" and problems are expected! If you want to use those boards for some real cases, don't.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
5 5