Werner Posted May 21, 2020 Posted May 21, 2020 Do ourselves a favor and add a mark to the TV-Boxes forums that states that those "boards" are mostly community supported ONLY.
Igor Posted May 21, 2020 Posted May 21, 2020 Until we don't have a better strategy https://armbian.atlassian.net/browse/AR-230 I would propose to simply move related posts to TV boxes forum. At this stage, it would be good to assign / find moderator to help @balbes150 moving posts to correct place. I have no better idea ATM.
Werner Posted May 21, 2020 Author Posted May 21, 2020 And within that forums create a hint like the Allwinner H6 forums had in this place: 1
Igor Posted May 21, 2020 Posted May 21, 2020 49 minutes ago, Werner said: And within that forums create a hint OK, like - support for TV boxes is very limited ... - expect no expert support in this area - community support only What suits best?
balbes150 Posted May 21, 2020 Posted May 21, 2020 1 hour ago, Igor said: At this stage, it would be good to assign / find moderator to help @balbes150 moving posts to correct place. I have physically no time to view the entire forum and all themes, that-would track on the entire forum themes associated with TV boxes. Please to all moderators, if you see (think) that a particular topic or message in your sections about TV boxes, move them to the section of TV boxes. If you are in doubt whether the topic is related to TV boxes or not, send me a link or message for analysis.
Igor Posted May 21, 2020 Posted May 21, 2020 24 minutes ago, balbes150 said: I have physically no time to view the entire forum and all themes I understand that, users don't. We should communicate this with as little words possible, with a banner or bold text. "Support is on a best effort level" "Never seek personal attention for end user support" ... on the long run, things will be changed.
Werner Posted May 21, 2020 Author Posted May 21, 2020 3 hours ago, Igor said: OK, like - support for TV boxes is very limited ... - expect no expert support in this area - community support only What suits best? I guess everything
Tido Posted May 21, 2020 Posted May 21, 2020 4 hours ago, Igor said: Support is on a best effort level" "Never seek personal attention for end user support" I don't think this was @Werner 's intention. IIRC, since Beelink where they just replace parts we agreed that TV-Boxes are CSC only. Let us be consistent, do not invent anything new that is arleady there, and just place a line below the TV-Box-Section as Werner suggested at the begin. SUPPORTED SUITABLE FOR TESTING (WIP) SUPPORT ENDED (EOS) NO OFFICIAL SUPPORT (CSC) are devices which are supported by the 3rd party. We usually don’t have hardware samples nor conduct any tests but they might work. There is no support whatsoever. I copied that from the download FAQ section. I still hate TLA's (three-letter acronym) without explanation. I cannot remember what CSC stands for ! and!!! and it is not explained on the FAQ, what is a bloody FAQ for if it raises a question. 1
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