M4 Died

[pkfox 6]

One of my boards gave up today - I was just connecting the SATA power cable to the hat and no leds came on - no sound or smoke just nothing - I tried several times to re power it and all I saw on a couple of occasions was a very faint flicker of the leds -so I guess it's dead.

 

[Tido 138]

What else have you tried, different cable, power supply ?

 

[NicoD 154]

Are you powering the board with the hat?
Have you tried powering with usb-C? Or with the gpio's?
Without the sata hat?

[Myy 68]

If you connect your board (only) to a PC through an USB cable, do you see an USB connection ? (lsusb or Windows Device manager)

[chwe 303]

 

there's your first point to check if your board is still alive (there should be also an debug uart on the m4).

[pkfox Topic author 6]

9 hours ago, Tido said:

What else have you tried, different cable, power supply ?

 

Yes tried all the usual suspects

 

[pkfox Topic author 6]

6 hours ago, NicoD said:

Are you powering the board with the hat?
Have you tried powering with usb-C? Or with the gpio's?
Without the sata hat?

Hi Nico, yes I was powering via the hat, I've tried powering via USB but not the pins - I wouldn't know how

 

[pkfox Topic author 6]

4 hours ago, chwe said:

 

there's your first point to check if your board is still alive (there should be also an debug uart on the m4).

The M4 needs separate power using UART lead so I'm stuffed with that

 

[pkfox Topic author 6]

5 hours ago, Myy said:

If you connect your board (only) to a PC through an USB cable, do you see an USB connection ? (lsusb or Windows Device manager)

Not tried that

 

[chwe 303]

3 minutes ago, pkfox said:

The M4 needs separate power using UART lead so I'm stuffed with that

normally just power it the normal way and only connect GND, RX and TX works quite well for accessing the debug UART...

 

 

[pkfox Topic author 6]

11 hours ago, chwe said:

normally just power it the normal way and only connect GND, RX and TX works quite well for accessing the debug UART...

 

 

 

11 hours ago, chwe said:

normally just power it the normal way and only connect GND, RX and TX works quite well for accessing the debug UART...

 

 

The problem is I can't power it the normal way it won't accept power

 

 

[martinayotte 439]

9 hours ago, pkfox said:

The problem is I can't power it the normal way it won't accept power

Why ?

[pkfox Topic author 6]

5 hours ago, martinayotte said:

Why ?

Because I get no led lights - nothing - the board is ( appears to be ) dead

 

[martinayotte 439]

55 minutes ago, pkfox said:

the board is ( appears to be ) dead

And what is the alternative way that make it works ?

[pkfox Topic author 6]

6 hours ago, martinayotte said:

And what is the alternative way that make it works ?

 

6 hours ago, martinayotte said:

And what is the alternative way that make it works ?

That's my point - nothing makes it work - it's dead

 

[chwe 303]

11 hours ago, pkfox said:

 

18 hours ago, martinayotte said:

And what is the alternative way that make it works ?

That's my point - nothing makes it work - it's dead 

 

 

and what's the exact point of this discussion?

 

so, reason behind using uart instead of HDMI etc. is that uart is 'a way more talky' in case things don't work properly anymore.. whereas initialization of HDMI needs more things properly working.

[NicoD 154]

If there's no light while powered then I believe it's dead.
If you did try another cable, psu, sd-card, os, measure voltage from psu, from usb ports?
Then you're going to have to contact your seller or  sales at friendlyarm dot com.
 

[pkfox Topic author 6]

17 hours ago, chwe said:

 

and what's the exact point of this discussion?

 

so, reason behind using uart instead of HDMI etc. is that uart is 'a way more talky' in case things don't work properly anymore.. whereas initialization of HDMI needs more things properly working.

The point of the discussion is to ascertain whether the board is truly dead - which I believe it is

[pkfox Topic author 6]

10 hours ago, NicoD said:

If there's no light while powered then I believe it's dead.
If you did try another cable, psu, sd-card, os, measure voltage from psu, from usb ports?
Then you're going to have to contact your seller or  sales at friendlyarm dot com.
 

Yes I agree Nico - I bought two of these , one from friendly direct and one from Amazon and I don't know which one is which - I don't suppose it matters as it's all from them originally

[chwe 303]

44 minutes ago, pkfox said:

17 hours ago, chwe said:

 

and what's the exact point of this discussion?

 

so, reason behind using uart instead of HDMI etc. is that uart is 'a way more talky' in case things don't work properly anymore.. whereas initialization of HDMI needs more things properly working.

The point of the discussion is to ascertain whether the board is truly dead - which I believe it is

 

and that's the point.. using a volt-meter to see if power is still on the important powerlines lines with your normal powering setup.. in case yes.. connect the UART and look if you get an output.. in case the main powerrails are dead.. the board is for sure dead as well..

[pkfox Topic author 6]

1 hour ago, chwe said:

 

and that's the point.. using a volt-meter to see if power is still on the important powerlines lines with your normal powering setup.. in case yes.. connect the UART and look if you get an output.. in case the main powerrails are dead.. the board is for sure dead as well..

Thanks for the info I'm pretty sure it's dead and I've just sent an email to FriendlyElec - will keep you all posted

[pkfox Topic author 6]

On 4/18/2019 at 12:44 PM, pkfox said:

Thanks for the info I'm pretty sure it's dead and I've just sent an email to FriendlyElec - will keep you all posted

Hats off to Amazon I told them the board had died ( via their online chat ) and they refunded me in full and presumably dealt with the seller